Record on demand user configuration

Record on demand user configuration




ROD - RECORD ON-DEMAND USER CONFIGURATION

CHANNEL CONFIGURATION 

The trigger for recording must be changed to ROD in the Physical Channel Settings. This will let Revagent start and stop recording for a particular channel. 

Launch the Revcord Configuration Wizard and select the channel that needs to be an ROD channel and change the trigger to ROD. Then click on OK.






USER CONFIGURATION

For MMS users who need to use the Record On-Demand feature, go to the user's list and select each user and then change the POD and SOD to yes from the drop-down menu. 
Lastly, restart the Newvsrms windows service once these settings are configured.




    • Related Articles

    • Setting Up A User

      Setting Up A User There are two ways to set up a new User.  You can invite them and then set up their rights once they have accepted or manually set them up and set up their rights at that time. Invite A User Administrators, and supervisors that have ...
    • Active Directory Integration

      Configuring Active Directory Set   the   database   information   and   click   the   "Test   DB   Connection"   button   to   verify   the   settings   are   correct. Click   the   "Save   Settings"   which   saves   the   database   settings. Click ...
    • Exporting and Importing Logger Settings

      Exporting/Importing Settings From One Logger To Another Unzip the RevImportExport Zip file to the Revcord Logger Desktop to be duplicated. There are two applications: RevExport - Used to export the settings from the older recorder ...
    • Transferring Old Calls And Data To A New Revcord Logger

      Tranferring Old Revcord Calls To A New Logger Copy all four database files from old recorder to new one which are stored in D:\DissTech\mssql\data\ Copy all the calls from the directory: D:\DissTech\Diss\ ...